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	<title>LaDameDragon.com &#187; bureaucracy</title>
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	<description>Ottawa, French language courses, translation</description>
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		<title>Plus ça change&#8230; et plus c&#8217;est pareil!</title>
		<link>http://ladamedragon.com/blog/plus-ca-change-et-plus-cest-pareil</link>
		<comments>http://ladamedragon.com/blog/plus-ca-change-et-plus-cest-pareil#comments</comments>
		<pubDate>Wed, 08 Feb 2012 21:01:59 +0000</pubDate>
		<dc:creator>Lyne Des Roberts</dc:creator>
				<category><![CDATA[languages]]></category>
		<category><![CDATA[second language evaluation]]></category>
		<category><![CDATA[second language testing tools]]></category>
		<category><![CDATA[second language training]]></category>
		<category><![CDATA[bilinguism]]></category>
		<category><![CDATA[bureaucracy]]></category>
		<category><![CDATA[learning a second language for work]]></category>
		<category><![CDATA[learning french as a second language]]></category>
		<category><![CDATA[Public Service of Canada second language evaluation tests]]></category>
		<category><![CDATA[tests]]></category>
		<category><![CDATA[tests and tribulations]]></category>

		<guid isPermaLink="false">http://ladamedragon.com/blog/?p=4103</guid>
		<description><![CDATA[I can&#8217;t believe that I haven&#8217;t written a single line for almost a year!&#8230; Well&#8230; it is probably a good sign! It means that I am really busy&#8230; Out of curiosity, I read my last post&#8230; how ironic! I had written that people were successful at passing their C level&#8230; Today, it seems a bit [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;"><span style="color: #ff6600;"><strong>I </strong></span>can&#8217;t believe that I haven&#8217;t written a single line for almost a year!&#8230; Well&#8230; it is probably a good sign! It means that I am really busy&#8230; Out of curiosity, I read my last post&#8230; how ironic! I had written that people were successful at passing their <span style="color: #ff6600;"><strong>C</strong></span> level&#8230; Today, it seems a bit unreal!</p>
<p style="text-align: justify;"><span style="color: #ff6600;"><strong>L</strong></span>ooking at how things are today, I would say that we are back to square one! What happened? I can&#8217;t really say, except that I had time to come up with an idea&#8230; the only one that actually makes sense (though I might be off track! It is only my opinion after all!)&#8230;</p>
<p style="text-align: justify;"><span style="color: #ff6600;"><strong>O</strong></span>f course, everyone heard the news around Mid-January: the government made the decision to cut in the second language training&#8230; therefore they cut many positions in Ottawa and across Canada within <em><strong><span style="color: #ff6600;">L&#8217;École de la Fonction publique</span>&#8230; </strong></em>Almost 200 positions gone!  It certainly created some turmoil&#8230; some thought that second language training was canceled. It is not the case&#8230; civil servants are still getting training but&#8230; in private language schools. My business was not affected because now I have more contracts that I can handle&#8230; without counting all those people who applied for jobs in the government and do not have access to paid training in order to prepare for their SLE tests.</p>
<p style="text-align: justify;"><span id="more-4103"></span></p>
<p style="text-align: justify;"><span style="color: #ff6600;"><strong>I</strong></span> heard (from one of my students) that all second language training for the militaries has already been canceled, therefore I get lots of requests from people in the Forces. And&#8230; I anticipate to get even more as the weeks will pass by.</p>
<p style="text-align: justify;"><span style="color: #ff6600;"><strong>O</strong></span>kay&#8230; I am digressing here&#8230; I now get back to my first point. First of all, we all had a big surprise last week regarding the reading comprehension test. It had been changed back in August 2010 with 60 questions plus 5 bonus questions&#8230; I guess they wanted to see if people were able to answer 65 questions on very long texts&#8230; at the time, the cut-off scores for a <span style="color: #ff6600;"><strong>B</strong></span> was 33 and 46 for a <span style="color: #ff6600;"><strong>C</strong></span>&#8230; I have many students who took that test in January and one got a <span style="color: #ff6600;"><strong>B</strong></span> with 36 and another one got an <strong><span style="color: #ff6600;">E</span></strong> (exemption) with 55&#8230; Then last week, I had a student in Toronto who took the test and both of us were stunned when we found out that the cut-off scores had been changed&#8230; now people need 38 correct answers in order to get a <span style="color: #ff6600;"><strong>B</strong></span>&#8230; and God knows that this new test is a real headache for everyone, including myself&#8230; Therefore I concluded that the test has now 65 questions and no bonuses&#8230; and they went back to the old cut-off scores, meaning the ones before they changed the test.</p>
<p style="text-align: justify;"><span style="color: #ff6600;"><strong>A</strong></span>s for the <span style="color: #ff6600;"><strong>TOP</strong></span> (Test of Oral Proficiency)&#8230; For the past three weeks, all of my students were unsuccessful at getting their <strong><span style="color: #ff6600;">C</span></strong>&#8230; out of four, three of them are fluent in French&#8230; yes they do make mistakes (Francophones do make mistakes as well, especially in the Ottawa/Gatineau area), but they do communicate without effort. First of all, the assessors seem to ask free-style questions in the warm-up part of the test bombarding the candidates with opinion questions&#8230; so good for the so called objective test! I have a student who was going for a <span style="color: #ff6600;"><strong>B</strong></span> and she struggles with French because it&#8217;s her third language and she started learning it a few hours here and there only one year ago&#8230; Right from the beginning of the interview she was literally assaulted by her examiner who pushed difficult opinion questions down her throat&#8230; and not only a couple! Apparently it went on and on and on&#8230; and it was the same thing with the follow-up questions after her three minute presentation&#8230; The poor lady was traumatised!!!  My question is: is it necessary to torture people? It is only a test after all&#8230; a test to assess people&#8217;s abilities in their second language&#8230; it is useless to treat them like dirt&#8230; they should not be their victims! What is that?!?</p>
<p style="text-align: justify;"><span style="color: #ff6600;"><strong>I</strong></span>n any case&#8230; I have work to do because I have to push my students to their limits now&#8230; I already felt like torturing them when preparing them fot their oral test&#8230; now I have to be even tougher so that they might have a chance at this stupid test!!!&#8230;</p>
<p style="text-align: justify;"><span style="color: #ff6600;"><strong>YES</strong></span>! I am angry&#8230; more than ever&#8230; because I see all these people working hard, losing sleep over this ordeal, panicking with the idea that they might lose their positions, etc&#8230; I am on the front line and I wonder how the assessors (who are becoming less and less humane) can sleep at night&#8230; I could not! They have the power to destroy people&#8217;s careers only by writing a single letter on a bogus feedback report&#8230; Quelle foutue machine!</p>
<p style="text-align: justify;"><strong><span style="color: #ff6600;">T</span></strong>he word that is on my mind now is: <span style="color: #ff6600;"><strong>RETALIATION</strong></span>&#8230; ponder upon this word and see if you can associate it to what is happening now in the testing department&#8230;</p>
<p style="text-align: center;"><span style="color: #ff6600;"><strong>&#8220;Il n&#8217;y a que deux voies pour parvenir à la connaissance d&#8217;une machine; l&#8217;une, que le maître qui l&#8217;a composée nous en découvre l&#8217;artifice; l&#8217;autre de la démonter jusqu&#8217;aux moindres ressorts, et les examiner tous séparément, et ensemble.&#8221;</strong></span></p>
<p style="text-align: center;"><strong>Nicolas Sténon</strong></p>
<h3 style="text-align: justify;"></h3>
<p><span style="color: #ff6600;"><br />
</span></p>
<p>&nbsp;</p>
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		<title>A Long and Painful Process&#8230;</title>
		<link>http://ladamedragon.com/blog/a-long-and-painful-process</link>
		<comments>http://ladamedragon.com/blog/a-long-and-painful-process#comments</comments>
		<pubDate>Sat, 04 Jul 2009 18:32:53 +0000</pubDate>
		<dc:creator>Lyne Des Roberts</dc:creator>
				<category><![CDATA[languages]]></category>
		<category><![CDATA[second language evaluation]]></category>
		<category><![CDATA[second language testing tools]]></category>
		<category><![CDATA[second language training]]></category>
		<category><![CDATA[bureaucracy]]></category>
		<category><![CDATA[learning a second language for work]]></category>
		<category><![CDATA[professional ethics]]></category>
		<category><![CDATA[professional image]]></category>
		<category><![CDATA[Public Service of Canada second language evaluation tests]]></category>
		<category><![CDATA[tests]]></category>
		<category><![CDATA[tests and tribulations]]></category>

		<guid isPermaLink="false">http://ladamedragon.com/blog/?p=3022</guid>
		<description><![CDATA[Today is rather depressing in the weather department!&#8230; When looking outside, I am under the impression we are in the middle of Fall&#8230; greyish sky, strong north winds, cool temperature&#8230; I would not be surprised that, before the end of the day, my central heating system would take the central A/C relay&#8230; So far, Summer [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;"><strong><span style="color: #ff9900;">T</span></strong>oday is rather depressing in the weather department!&#8230; When looking outside, I am under the impression we are in the middle of Fall&#8230; greyish sky, strong north winds, cool temperature&#8230; I would not be surprised that, before the end of the day, my central heating system would take the central A/C relay&#8230; So far, Summer has not been great!&#8230; It has been raining all week and we are not expecting any significant changes in the next few days&#8230;</p>
<p style="text-align: justify;"><strong><span style="color: #ff9900;">Y</span></strong>et it is a perfect day for writing since I am not tempted to step outside&#8230; way too <strong><em><span style="color: #ff9900;">«lugubre»</span></em></strong> for me!</p>
<p style="text-align: justify;"><strong><span style="color: #ff9900;">T</span></strong>his week has been very busy as usual&#8230; Joyce went for her oral interaction test on Tuesday&#8230; I had seen her for two hours that morning and I had managed to have her burst into tears. Useless to say that I felt really bad&#8230; Of course she was extremely nervous and overwhelmed: the pressure for attaining level <span style="color: #ff9900;"><strong>C</strong> </span>is higher&#8230; But, when she came back from her phone interview, she gave me a call&#8230; she was happy with her performance! Of course, she could not tell if it had been enough for her to get a <strong><span style="color: #ff9900;">C</span></strong>&#8230; actually no one can predict the outcome of the oral interaction test&#8230; Like it or not, there is some subjectivity that is part and parcel of human nature. I do not believe in pure objectivity&#8230; it is an ideal that cannot really be attained. Though the PPC likes to proclaim that its oral interaction test is done in a way that can assess people objectively&#8230; one would certainly wish that it would be the case!</p>
<p style="text-align: justify;"><span id="more-3022"></span></p>
<p style="text-align: justify;"><strong><span style="color: #ff9900;">T</span></strong>his test was the last step in Joyce&#8217;s job application process that started more than six months ago. Hopefully she will meet the language requirements of the position she applied for and her name will be added to a pool of candidates&#8230; one would think that, after so long, she would actually get the position. Wrong!&#8230; she was told it may take one to two years before they draw her name from the hat!&#8230; Quite depressing, is it not? I am convinced some people just drop the whole thing and decide to look somewhere else&#8230; who can afford to wait for so long? Well&#8230; someone who already has a job might have the patience to wait&#8230; but someone who is unemployed just cannot wait that long because their stomach is telling them otherwise&#8230; And even those who are patient may be told after many months that they do not qualify for a position because they could not meet the language requirements (keep in mind that SLE testing comes last in this long process). And, poor Joyce, she was told not to expect her test results before two weeks!&#8230;</p>
<p style="text-align: justify;"><strong><span style="color: #ff9900;">T</span></strong>his is why some make the decision of <em><strong><span style="color: #ff9900;">«baisser les bras devant une </span><span style="color: #ff9900;">telle bureaucratie»</span></strong> </em>and moving on&#8230; Krystal, in Toronto, had been stuggling with her decision for quite some time and, a couple of weeks ago, she had told me that she had applied for jobs in the private sector. Of course, she was torn apart because she would like to get one of the two positions she applied for in Ottawa more than eight months ago&#8230; yet I could see she was at the end of her rope&#8230; It did not take long for her to receive a call: yesterday she was booked for an interview&#8230; and chances are that it will not take months before she gets an answer (one way or the other). Since she got professional ethics, if she ever were offered the position and accepted it, she would not move on with the government process. And the Department she was short-listed for two positions would then lose a highly qualified (perhaps over qualified) candidate&#8230;</p>
<p style="text-align: justify;"><strong><span style="color: #ff9900;">A</span></strong>s for Yong in Montreal&#8230; finally, in the middle of June, he was notified that he had not passed his <strong><span style="color: #ff9900;">B</span></strong> level in oral interaction&#8230; since the language requirements of the position he had applied for were <strong><span style="color: #ff9900;">BBB</span></strong> and his profile ended up being <strong><span style="color: #ff9900;">BBA</span></strong>, he assumed that it was over and started to apply elsewhere&#8230; On Tuesday, I got a call from him on Skype&#8230; he wanted some advice and my opinion so that he could make a <strong><em><span style="color: #ff9900;">«décision éclairée»</span></em></strong>: he had been offered an engineer position with a nuclear company in Toronto and he was meeting with management yesterday&#8230;</p>
<p style="text-align: justify;"><strong><span style="color: #ff9900;">T</span></strong>hen, on Tuesday morning, he got a call from Ottawa&#8230; they said they were sending him a letter of offer for an English essential position! I can imagine how he felt&#8230; being placed in such a situation is kind of overwhelming! The question is <em>&#8220;What should I do?&#8221;</em>&#8230; Of course, I am no expert&#8230; but I think he needed to talk with someone so that he could sort out his thoughts. And, since I do live in Ottawa, I was able to tell him about the pros and the cons of living here&#8230; and I gave him a list of points to take into consideration before making a decision. Yong came here from China not so long ago and he is not familiar with Canadian cities other than with Montreal&#8230; so&#8230; I was able to tell him a bit more about Ottawa and Toronto&#8230; Both cities have their pros and their cons&#8230; and, as for the jobs, obviously a position within the Public Service of Canada guarantees security, excellent social benefits, regular working hours and many opportunities for career advancement&#8230; on the other hand, salaries are higher in the private sector (in his field anyways)&#8230;</p>
<p style="text-align: justify;"><strong><span style="color: #ff9900;">L</span></strong>ast night, on the news, there was a story on the difficult and long process people have to go through when they apply for a position within the Federal Government. With so many babyboomers retiring from the workforce massively, there are many job openings in the public sector&#8230; of course, young people are attracted by the idea of working in the government. Yet they are thrown off by the complexity and the duration of the hiring process&#8230; and often they do not understand the jargon used in job posts on the web. There was an interview with a former public servant who decided to start a consulting service in order to help applicants in understanding this process by providing them with explanations and useful tips on strategies to use (though no one can speed up the process!)&#8230; I admit it made me smile: with the government, everything comes down to being strategic&#8230; otherwise one would get lost in the maze of such complex processes!&#8230; When I do prepare candidates for their SLE tests, I actually work more on strategies than on their French grammar and syntax!!! I am sure this woman will be successful with the kind of service she does provide&#8230; I have to say that our government provides creative people with ideas that answer the needs of people who wish to work within the government&#8230; as long as the PSC will stick to its complex and endless hiring/staffing processes, it will provide people like this woman with an inexhaustible gold mine&#8230; people who will help candidates to go through this long process with lesser pain!&#8230;</p>
<p style="text-align: justify;"> </p>
<p style="text-align: center;"><strong><span style="color: #ff9900;">&#8220;L&#8217;intelligence est la faculté à l&#8217;aide de laquelle nous comprenons finalement que tout est incompréhensible&#8221;</span></strong></p>
<p style="text-align: center;">Maurice Maeterlinck</p>
<p style="text-align: center;"> </p>
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